Privacy Policy

Last updated: February 9, 2025

1. Information We Collect

When you use ResumePlan.ai, we collect:

  • Account information (email, name)
  • Professional information from your resumes and cover letters
  • Document formatting preferences and settings
  • Usage patterns and platform interaction data
  • Document upload history and version information

2. How We Use Your Information

We use the collected information to:

  • Create and optimize your resumes and cover letters
  • Improve our AI writing and formatting algorithms
  • Process payments and manage subscriptions
  • Provide customer support and service updates
  • Analyze service usage to enhance features
  • Save your document history and versions
  • Send important service notifications

3. Document Data and AI Processing

Our document handling practices include:

  • Secure storage of all uploaded and generated documents
  • Use of anonymized content to improve our AI models
  • Version history maintenance for document recovery
  • Strict access controls for document data
  • Regular security audits of our document storage systems

4. Data Sharing

We may share your information with:

  • Payment processors for handling transactions
  • Cloud storage providers for document storage
  • Analytics providers to improve our service
  • AI processing partners for document optimization
  • Law enforcement when required by law

5. Security Measures

We protect your data through:

  • Encryption of all documents and personal data
  • Secure cloud storage with industry-standard protection
  • Regular security assessments and updates
  • Strict access controls for employee data access
  • Real-time monitoring for unauthorized access attempts

6. Your Rights

You have the right to:

  • Access your stored documents and personal data
  • Request deletion of your documents and data
  • Export your documents in various formats
  • Control document sharing and visibility settings
  • Opt-out of AI model training usage
  • Delete your account and associated data

7. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect personal information from individuals under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

8. Data Retention

We retain your data as follows:

  • Documents: maintained in your account until deleted
  • Version history: kept for 30 days after document deletion
  • Account information: retained while account is active
  • Usage data: kept for service optimization

9. Changes to Privacy Policy

We may update this privacy policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the service after changes constitutes acceptance of the updated policy.

10. Contact Information

For questions about this privacy policy or our data practices, please contact us at support@resumeplan.ai.