Terms of Service

1. Service Overview

ResumePlan.ai ("we", "our", or "us") provides an AI-powered service for creating, editing, and optimizing professional resumes and cover letters ("the Service"). By accessing or using our Service, you agree to be bound by these Terms of Service.

2. Account Usage

To use the Service, you must:

• Create an account and maintain accurate account information
• Keep your login credentials secure
• Comply with any document creation and editing limits specified in your plan
• Not attempt to circumvent any service limitations
• Be at least 18 years old or have guardian consent
• Ensure all information provided in your documents is truthful and accurate

3. Document Ownership and Usage

By using our Service:

• You retain full ownership of all resumes and cover letters created using our service
• You maintain ownership of any uploaded documents or content
• You grant us a limited license to process and optimize your content for the Service
• You are responsible for the accuracy and truthfulness of all information in your documents

4. Privacy and Data Usage

We handle all data in accordance with our Privacy Policy. Additionally:

• We securely store your documents and information
• We implement industry-standard security measures to protect your data
• We may collect usage metrics to improve our service
• We do not share your documents or personal information with third parties
• You agree not to upload documents containing sensitive financial or medical information

5. Payment and Refunds

Regarding payments and refunds:

• All purchases are final and non-refundable once document credits are used
• Unused document credits may be eligible for refund within 30 days of purchase
• Payments are processed securely through our payment provider
• Subscriptions auto-renew unless cancelled before the renewal date
• We may change pricing with 30 days notice to active subscribers

6. Acceptable Use

You agree not to use the Service to:

• Create documents containing false or fraudulent information
• Generate documents for illegal purposes
• Infringe upon intellectual property rights
• Create documents for others without their consent
• Overwhelm or impair the Service or its infrastructure

7. Limitation of Liability

The Service is provided "as is" without warranties. We are not liable for:

• Success or failure in job applications using our documents
• Accuracy of AI-generated content or suggestions
• Any indirect, incidental, or consequential damages
• Service interruptions or technical failures
• Unauthorized account access

8. Dispute Resolution

Any dispute arising from these Terms or the Service shall be resolved through binding arbitration, rather than in court. The arbitration shall be conducted in the State of Texas, and you agree to submit to the personal jurisdiction of the arbitrators located in Texas. You agree to waive any right to a jury trial or to participate in a class action lawsuit.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. You agree that any legal action or proceeding between you and ResumePlan.ai shall be brought exclusively in the state or federal courts located in Texas.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our Service after any revisions become effective constitutes your acceptance of the revised terms.

11. Contact Us

If you have any questions about these Terms, please contact us at support@resumeplan.ai.